March 16th at 1:00pm CST
Some sponsor sites are experiencing issues with Northstar when using the Chrome browser. When launching an assessment, Chrome may display a page describing your system's Adobe Flash Player which comes installed with Chrome instead of showing the assessment. This is happening because Google is moving away from auto-allowing Flash for its users, which Northstar depends on currently. (You can read a blog post on this from Google at https://blog.google/products/chrome/flash-and-chrome/ ). As a result, you'll need to manually re-enable Flash in order to utilize Northstar's assessments in Chrome. It is possible to use Firefox instead of Chrome, although Chrome tends to have the most consistent behavior.
Below are some instructions on re-enabling Flash in Chrome, taken from Google's support page. We also want to mention that Northstar is working hard to migrate our assessments from a Flash-based platform to a more future-friendly HTML5 platform, which will simplify the Northstar experience; this will likely be a couple-year process, however.
If you choose to have websites ask, but you don't see a prompt when you visit a webpage, follow these steps:
Email us at email@example.com if you have any questions.