External Resources

This page includes a variety of publicly available learning resources that may support additional practice with Northstar standards. These resources were not created by Northstar and this list of external resources is not being actively maintained by our team.

We have developed 1:1 Digital Literacy Skills Volunteer Tutor Plans, resources to support volunteer tutors working with learners one-on-one. These resources guide tutors who are accessing external resources. The plans help tutors follow best practice in instruction while targeting specific digital literacy skills learners need to work on.

Please note, we now provide comprehensive classroom curricula for each assessment, which have been created by Northstar - these curricula are available only through Northstar testing locations. Learn more about becoming a testing location.

In the resources below, note that Article links to a text resource, Media links to a media resource, and Activity links to an activity resource.

External Resources for
Essential Computer Skills

External Resources for
Essential Software Skills

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Basic Computer Skills

  1. 1 Distinguish between different types of devices (tablets, desktop and laptop computers)
  2. What is a Computer (media) Computer vs. Tablet (article)
  3. 2 Identify specific computer hardware (system unit, monitor, printer, keyboard, mouse or touchpad, ports, touchscreen)
  4. Computer Parts 1 (activity) What is a Computer? (media) Basic Parts of a Computer (article)
  5. 3 Log on to and shut down a computer
  6. Computer Solutions (activity) Turning On, Logging On, Shutting Down (media) Turn Off a Computer (article)
  7. 4 Demonstrate knowledge of keys on keyboard (Enter, Shift, Control, Backspace, Delete, Arrow Keys, Tab, Caps Lock, Number Lock)
  8. Key Functions (activity) The Keyboard (media) How to Use a Computer Keyboard (article)
  9. 5 Identify types of mice: mouse and touchpad
  10. The Mouse (media) How to Use a Computer Mouse (article)
  11. 6 Identify mouse pointer shapes and the functions they represent (spinning wheel (loading), iBeam (text), arrow (basic clicking), hand pointer (clickable links))
  12. Mouse Cursors (activity) Use the Mouse (media) Mouse and Pointers (article)
  13. 7 Demonstrate knowledge and appropriate use of mouse clicks (right-click, left-click, and double click)
  14. Computer Mouse (activity) Mouse Tutorial (media) Click (article)
  15. 8 Drag and drop
  16. Drag and Drop Practice (activity) Drag-and-Drop (article)
  17. 9 Utilize common controls for screen interaction (selecting check boxes, using drop-down menus, scrolling)
  18. Mousercise (activity) Online Forms (article)
  19. 10 Access and control audio output features (volume, mute, speakers and headphones)
  20. How to Changing Sound Settings (media) 7 Ways to Change the Volume on Windows (article)
  21. 11 Identify icons on desktop
  22. Working from the Desktop (media) Understanding Operating Systems (article)
  23. 12 Demonstrate ability to trash and retrieve items using the trash or recycle bin
  24. Deleting Files (media) How do I Manage the Windows Recycle Bin? (article)
  25. 13 Demonstrate understanding that it is possible to customize a computer for increased accessibility (customizing a mouse for left-handed use and sensitivity, and changing screen resolution on a monitor)
  26. How to Change Screen Resolution and Size (media) How to Personalize Mouse for Left-Handed Use (article)
  27. 14 Demonstrate understanding that software programs are upgraded periodically to fix bugs and increase utility, and that different versions may be installed on different computers
  28. How to Manage Updates in Windows 10 (media) How to Update Windows (article)
  29. 15 Identify mechanisms for storing files (flash drives, hard drives, cloud-based storage)
  30. Storage Devices (activity) Cloud Storage (media) Understanding the Cloud (article)
  31. 16 Identify whether or not a computer is connected to the internet
  32. Internet Hardware (activity) Connecting to the Internet (media) How to connect to the internet (article)
  33. 17 Identify and locate camera and mic on laptops, tablets
  34. How to Tell if You Have Microphone & Webcams (article)
  35. 18 Turn computer and monitor on and off
  36. How to Turn a Computer On and Off (article)
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Internet Basics

  1. 1 Identify the different ways a person can connect to the internet.
  2. Internet Hardware (activity) Connecting to the Internet (media) How to Connect to the Internet (article)
  3. 2 Demonstrate knowledge of browsers and identify commonly used browsers.
  4. Internet Browsers (activity) What is a Web Browser (media) Choosing a Web Browser (article)
  5. 3 Demonstrate familiarity with website structure (e.g., landing pages, internal pages).
  6. Internet Vocabulary (activity) Browser Basics (media) Using a Web Browser (article)
  7. 4 Identify top-level domains (e.g., .edu, .com, .org).
  8. Understanding URLS (media) What is a Top-Level Domain (article)
  9. 5 Demonstrate understanding of how to use browser tools and settings to protect privacy (e.g., private browser windows, clearing search history, and declining to save passwords on shared computers).
  10. Internet Safety (activity) Your Browser's Security Features (media) How to Clear Search History (article)
  11. 6 Demonstrate understanding of when it's safe and appropriate to share personal, private, or financial information (e.g., recognizing phishing attempts, identifying unsecured websites).
  12. Identifying Unsecured Websites (media) Understanding Spam and Phishing (media)
  13. 7 Identify ways to protect your devices (e.g., anti-malware software, recognizing possible virus attacks).
  14. What is Antivirus Software? (media) How to Avoid Malware (article)
  15. 8 Demonstrate to a website that you are a legitimate user using CAPTCHA or other verification methods.
  16. CAPTCHA Demo (activity) Introducing reCAPTCHA (media) What is CAPTCHA (article)
  17. 9 Fill out an online form.
  18. Online Practice Form (activity) How to Complete Online Forms (article)
  19. 10 Identify address bar and demonstrate understanding of its functionality.
  20. Browser Basics (media) What is an Address Bar (article)
  21. 11 Identify common browser tools and icons (e.g., favorites, downloads, refresh, and back).
  22. Browser Controls (activity) Bookmarking in Chrome (media) Using a Web Browser (article)
  23. 12 Perform internet search using clear parameters (terms and filters).
  24. Try a Google Search (activity) Basic Search Strategies (media) Search Better (article)
  25. 13 Demonstrate ability to scroll up and down a page and left and right on a page.
  26. Scrolling Practice (media) What is a Scroll Bar? (article)
  27. 14 Identify and make use of common website interactions (e.g., play buttons, hyperlinks).
  28. Understanding Hyperlinks (article) What is a Hyperlink? (article)
  29. 15 Identify and work with tabs and windows.
  30. Browsing in Chrome (media) What is Tabbed Browsing (article)
  31. 16 Enable a specific pop-up window.
  32. Block or Allow Pop-Ups (activity) What is a Pop-up? (article)
  33. 17 Use shortcut keys, or menu or mousing equivalents, to support user experience on the web (e.g., zoom, find text).
  34. Identifying Cameras, Microphones, and other Computer Accessories (activity) Using Ctrl F to Search Efficiently (media) How to Enlarge a Web Page (article)
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Using Email

  1. Define email and identify common email clients.
  2. Introduction to Email (article) What is E-mail? (article)
  3. Tell the difference between a URL and an email address.
  4. The Difference Between a URL & Domain (article)
  5. Register for a new email account, using a professional user name and a strong password.
  6. Create a Strong Password & a More Secure Account (article) Create a Gmail Account (activity) How to Create a Strong Password (media)
  7. Log into email.
  8. Sign In (activity) Setting Up a Gmail Account (article) Sign in to Gmail (article)
  9. Create and send an email, including recipient address, subject, and message.
  10. Sending Email (media) How to Send an Email (article)
  11. Open and reply to an email.
  12. Email Activity (activity) Responding to Email (media) Responding to Email (article)
  13. Understand why and how to reply, reply all, and forward an email.
  14. Email Activity (activity) Responding to Email (media) Responding to Email (article)
  15. Add an attachment to an email.
  16. How to Add an Attachment (media) Send Attachments (article)
  17. Open and download an email attachment.
  18. How to View Attachments (media) Open & Download Attachments (article)
  19. Manage email: Delete and retrieve messages, identify spam, and unsubscribe from unwanted mailing lists.
  20. Block or Unsubscribe from Emails (activity) Managing Email (media) Avoiding Spam and Phishing (article)
  21. Understand basics of email etiquette (using salutations and closings, avoiding all caps, making use of the subject line, understanding when it's ok to forward messages, knowing who to cc or bcc, etc.).
  22. Email Writing Activities (activity) Email Etiquette (media) Email Etiquette and Safety (article)
  23. Use caution when opening or replying to an email from an unfamiliar source, downloading attachments, following links, or giving out personal information.
  24. Avoid and Report Phishing Activities (activity) Understanding Spam and Phishing (media) Email Safety Tips (article)
  25. Sign out of email, especially when using shared computers.
  26. Sign Out of Gmail (article)
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  1. 1 Identify the operating system used by a computer.
  2. All About Windows (article) Which Version of Windows (article)
  3. 2 Identify the parts of the Windows 10 interface (desktop, taskbar, etc.).
  4. Getting Started with the Desktop (media) Navigating Windows (article)
  5. 3 Demonstrate knowledge of the Windows Start Menu, including Get Help.
  6. Getting Started with Windows 10 (media) Getting Started with Windows 10 (article)
  7. 4 Demonstrate ability to search for a file, program, or document.
  8. Windows 10: New Features (media) Windows 10 Features (article)
  9. 5 Identify icons, functions, and any file extensions related to basic office software (Word, PowerPoint, and Excel) and default Windows programs (Microsoft Edge, Windows Defender, etc.).
  10. File Extensions and File Types (media) Common Applications in Windows (article)
  11. 6 Start and exit programs.
  12. Getting Started with the Desktop (media) Navigating Windows (article)
  13. 7 Minimize and maximize windows.
  14. Getting Started with the Desktop (media) Navigating Windows (article)
  15. 8 Open, close and switch between windows.
  16. Tips for Managing Multiple Windows (article)
  17. 9 Demonstrate knowledge of Windows File Explorer and identify drives on the computer, as well as cloud storage services (e.g., OneDrive).
  18. Finding Files on Your Computer (media) Working with Files (article)
  19. 10 Move documents and files, including to and from Recycle Bin.
  20. Working with Files & Folders (media) Working with Files (article)
  21. 11 Shutdown, restart, and log off a computer.
  22. Turning On, Logging On, Shutting Down (media) How to turn off a computer monitor (article)
  23. 12 Use Settings to uninstall or modify apps.
  24. Adjusting Your Settings (article)
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Mac OS

  1. 1 Identify the operating system used by a computer.
  2. All About macOS (article)
  3. 2 Identify the parts of the Mac OS interface (desktop, Dock, Menu Bar, etc.).
  4. Getting Started with the Desktop (media) Navigating macOS (article)
  5. 3 Use the help menu.
  6. How to View On Screen Help Menu (media) Common Computer Tasks (article)
  7. 4 Use Finder or Spotlight to locate files and folders.
  8. Finding Files on Your Computer (media) Finding Files on Your Computer (article)
  9. 5 Open applications using Siri, Spotlight, Launchpad, the Dock, or the Applications Folder, and pin apps to the Dock.
  10. Using the Dock (media) What's in the menu bar on Mac (article)
  11. 6 Identify icons, functions, and any file extensions related to basic office software (Word, PowerPoint, and Excel) and default Apple programs.
  12. Working with Files and Folders (media) Working with Files (article)
  13. 7 Move documents and files, and create new folders.
  14. Working with Files and Folders (media) Working with Files (article)
  15. 8 Delete files, and recover them from the Trash.
  16. Finding Files on Your Computer (media) Finding Files on Your Computer (article)
  17. 9 Identify peripheral devices on a computer (flash drives, camera, etc.) and cloud storage options (e.g. iCloud).
  18. Working with Flash Drives (article)
  19. 10 Minimize and maximize windows.
  20. Navigating macOS (article)
  21. 11 Close, switch between, and quit applications.
  22. Navigating MacOS (article)
  23. 12 Use the App Store to add, uninstall, or modify apps.
  24. Common Applications in MacOS (article)
  25. 13 Demonstrate knowledge of System Preferences.
  26. 10 macOS Tips for New Mac Users (media) Adjusting Your Settings (article)
  27. 14 Log out of, restart, and shutdown a computer.
  28. Log out, sleep, restart, or shut down your Mac (article) Getting Started with the Desktop (media) Navigating MacOS (article)
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Microsoft Word

  1. 1 Open a new or existing document.
  2. Microsoft Word File Tab (activity) Creating and Opening Documents (media) Creating and Opening Documents (article)
  3. 2 Identify the parts of the Word window, including the Ribbon, Status Bar and Quick Access Toolbar.
  4. Microsoft Word Basics (activity) Getting Started in Word (media) Getting Started in Word (article)
  5. 3 Save a document, being intentional about name and location.
  6. Saving and Sharing Documents (media) Saving and Sharing Documents (article)
  7. 4 Identify file extensions that can be opened by Microsoft Word.
  8. File Extensions and File Types (media) Working with Files (article)
  9. 5 Use Spelling and Grammar check.
  10. Check Spelling and Grammar (media) Checking Spelling and Grammar (article)
  11. 6 Format text: size, color and font type.
  12. Formatting Text (media) Microsoft Word Font (activity) Formatting Text (article)
  13. 7 Set text spacing and alignment.
  14. Microsoft Word Paragraph (activity) Line and Paragraph Spacing (media) Line and Paragraph Spacing (article)
  15. 8 Apply bullets and automatic numbering.
  16. Lists (article) Lists (article)
  17. 9 Undo the previous action.
  18. Text Basics (media) Text Basics (article)
  19. 10 Cut, copy and paste.
  20. Text Basics (media) Text Basics (article)
  21. 11 Modify page layout, including margins and orientation.
  22. Microsoft Word Page Layout (activity) Page Layout (media) Page Layout (article)
  23. 12 Print.
  24. Printing (media) Printing Documents (article)
  25. 13 Close a document.
  26. Saving and Sharing Documents (media) Saving and Sharing Documents (article)
  27. 14 Insert objects into a document, including images, shapes, hyperlinks, and tables.
  28. Pictures and Text Wrapping (media) Working with Objects (article)
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Microsoft Excel

  1. 1 Open and close a workbook.
  2. Creating and Opening Workbooks (media) Creating and Opening Workbooks (article)
  3. 2 Save a workbook, being intentional about name and location.
  4. Saving and Sharing (media) Saving and Sharing Workbooks (article)
  5. 3 Identify parts of Excel Screen: ribbon, formula bar, active cell, name box, column letter, row number, Quick Access Toolbar.
  6. Getting Started with Excel (media) Getting Started with Excel (article)
  7. 4 Locate a specific cell.
  8. Cell Basics (media) Cell Basics (article)
  9. 5 Enter data in a cell.
  10. Cell Basics (media) Cell Basics (article)
  11. 6 Copy and move cell entries.
  12. Cell Basics (media) Cell Basics (article)
  13. 7 Format cells and text: bold, underline, size, merge and center, wrap text, number (currency, time, percentages, etc.)
  14. Formatting Cells (media) Formatting Cells (article)
  15. 8 Create headings and freeze them.
  16. Freeze Panes and View Options (media) Freezing Panes and View Options (article)
  17. 9 Insert and delete rows and columns.
  18. Modifying Columns, Rows, and Cells (media) Modifying Columns, Rows, and Cells (article)
  19. 10 Adjust row and column size.
  20. Modifying Columns, Rows, and Cells (media) Modifying Columns, Rows, and Cells (article)
  21. 11 Identify worksheet tabs, create a new tab, rename tabs, and rearrange tabs.
  22. Working with Multiple Worksheets (media) Working with Multiple Worksheets (article)
  23. 12 Write a formula in the formula bar (-, +, *, /).
  24. Intro to Formulas (media) Intro to Formulas (article)
  25. 13 Select a range.
  26. Cell Basics (media) Cell Basics (article)
  27. 14 Use Auto Fill and AutoSum (Sum, Average, etc.) and understand the differences between them.
  28. Excel Functions (media) Excel Functions (article)
  29. 15 Sort (least to greatest, alphabetically, etc.) and filter data.
  30. Sorting Data (media) Sorting Data (article)
  31. 16 Insert a chart to display data.
  32. Charts (media) Charts (article)
  33. 17 Select a print area, choose page orientation, and print.
  34. Page Layout and Printing (media) Page Layout and Printing (article)
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Microsoft PowerPoint

  1. 1 Open a new or existing PowerPoint presentation.
  2. Creating and Opening Presentations (media) Creating and Opening Presentations (article)
  3. 2 Identify parts of the PowerPoint screen (slide navigation pane, slide pane, notes, the ribbon, quick access toolbar, and scroll bars).
  4. Getting Started with PowerPoint (media) Getting Started with PowerPoint (article)
  5. 3 Insert new slides, duplicate, or reuse slides.
  6. Slide Basics (media) Slide Basics (article)
  7. 4 Manage text (insert, delete, copy, cut and paste, drag and drop, format, and use spellcheck).
  8. Text Basics (media) Text Basics (article)
  9. 5 Apply or change a theme.
  10. Applying Themes (media) Applying Themes (article)
  11. 6 Use zoom control.
  12. Quick Zoom with the Scroll Wheel (media) Quick Zoom with the Scroll Wheel (article)
  13. 7 Insert items into a presentation, resize, and adjust them (video, chart, pictures, clip art, screenshots).
  14. Inserting Pictures (media) Inserting Pictures (article)
  15. 8 Add a textbox, adjust it, resize it, or delete it.
  16. Text Basics (media) Text Basics (article)
  17. 9 Change the view (normal view, slide sorter, reading view, slideshow view).
  18. Managing Slides (media) Managing Slides (article)
  19. 10 Insert, delete, and move slides using slide navigation pane.
  20. Managing Slides (media) Managing Slides (article)
  21. 11 Use the quick access toolbar.
  22. Customize the Quick Access Toolbar (media) Customize the Quick Access Toolbar (article)
  23. 12 Apply and customize slide transitions (select, preview, add sound, automatic advance).
  24. Applying Transitions (media) Applying Transitions (article)
  25. 13 Understand the basics of PowerPoint etiquette (limited text, text that stands out on background, clear titles).
  26. Reviewing Presentations (article) Simple Rules for Better PowerPoint Presentations (article)
  27. 14 Play a slideshow, advance through the slides, and end slideshow (using screen toolbar features).
  28. Presenting Your Slide Show (media) Presenting Your Slide Show (article)
  29. 15 Save a presentation as a .ppt, .pdf, .png, etc.
  30. Saving Presentations (media) Saving Presentations (article)
  31. 16 Create handouts.
  32. Printing (media) Printing (article)
  33. 17 Print a presentation.
  34. Printing (media) Printing (article)
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Google Docs

  1. 1 Log in and out of a Google account and navigate to Google Docs.
  2. 2 Identify the parts of the Google Docs interface, including menu bar, toolbar, document title, comments button, and share button.
  3. 3 Open a new or existing Google Docs document.
  4. 4 Rename a document.
  5. 5 Use Spelling and grammar check.
  6. 6 Format text: size, color and font type.
  7. 7 Set text spacing and alignment.
  8. 8 Apply bullets and automatic numbering.
  9. 9 Undo the previous action.
  10. 10 Cut, copy and paste text.
  11. 11 Modify page setup, including margins and orientation.
  12. 12 Insert objects into a document, including images, links, and tables.
  13. 13 Print.
  14. 14 Download a document in another file format, such as Word or PDF.
  15. 15 Share a document, being intentional about the difference between viewer, commenter, and editor.
  16. 16 Collaborate with others in Google Docs by using suggestion mode to track changes, accepting edits, and adding and replying to comments.
  17. 17 View and restore a previous version of a document.
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Social Media

  1. Identify different types of social media and their primary functions (especially Facebook, LinkedIn, Instagram, Twitter).
  2. Why Facebook? (media) What is Social Networking (article) Social Networks (article)
  3. Create a new account on a social media network and log in.
  4. Signing Up (media) Getting Started with Facebook (article)
  5. Recognize information posted on social media networks that may present a risk to you (user as consumer of information).
  6. Social Media Privacy Basics (article) Understanding Facebook Privacy (article)
  7. Demonstrate knowledge of managing “friends” on Facebook: adding friends, accepting/declining “friend” requests, and the difference between that and “following” someone.
  8. Facebook Groups (article) Friends (article)
  9. Understand and change privacy settings.
  10. Privacy (media) Adjusting Your Privacy Settings (article)
  11. Demonstrate an understanding of the consequences of “liking” or commenting on something.
  12. Share with Care (media)
  13. Share and delete content, including photos, videos, and links.
  14. Sharing on Facebook (media) Sharing on Facebook (article)
  15. Identify information that is unwise to post and/or upload on a social media (too much personal sharing, inappropriate photos/comments).
  16. Protecting Reputations Online (media)
  17. Distinguish between public and private “spaces” on social media sites (e.g., Facebook messages vs. Facebook timeline).
  18. Sharing on Facebook (media) Chat and Messages (article)
  19. Post, share, like, or comment on content.
  20. Sharing on Facebook (media) https://edu.gcfglobal.org/en/facebook101/sharing-on-facebook/1/ (article)
  21. Demonstrate knowledge of the permanence of anything posted on the internet.
  22. Deactivating your Facebook Account (article)
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Information Literacy

  1. 1 Define a problem, formulate a question, or identify a decision that needs to be made.
  2. Information Literacy Interactive Tutorial (activity)
  3. 2 Identify the purpose for accessing information (how the information will help solve the problem, answer the question, make a decision, or accomplish a goal or objective).
  4. InfoLit Course: Why IL Matters Course Notes (article)
  5. 3 Define the kind of information needed to complete the task.
  6. ALA Guide on Information Literacy (article)
  7. 4 Identify types and formats of information found online (articles, databases, images, videos, etc.).
  8. Selecting the Right Source (article)
  9. 5 Plan steps required to solve the problem or accomplish the task.
  10. Getting Started with Research (article)
  11. 6 Recognize the costs, in time or money, and benefits of accessing different sources of information (article, newspaper, consumer reports).
  12. Finding Online Review (media) Finding Online Reviews (article)
  13. 7 Demonstrate use of efficient search strategies to hone in on relevant information.
  14. Introduction to Searching Online (article)
  15. 8 Locate relevant information in media found online, including text, video, images, etc. Locate the source of the information.
  16. How to Read a Webpage (article)
  17. 9 Make use of hyperlinks to follow desired/required path of information.
  18. Understanding Hyperlinks (article)
  19. 10 Demonstrate basic understanding of use of non-Internet sources of information (personal documents, Excel spreadsheets, etc).
  20. Solving Real-Life Problems in Excel (media) Solving Real Life Problems in Excel (article)
  21. 11 Discern between relevant and non-relevant information in an information source and select the information that addresses the issue that motivated the search.
  22. Practice Evaluating a Webpage (article)
  23. 12 Determine the quality of information by identifying bias, assessing the reliability of sources, and identifying the impact of context.
  24. Judging Online Information (media) Judging Online Information (article)
  25. 13 File/store information in a format that facilitates ease of access for future use (e.g., file naming, folder organization, bookmarking, etc.)
  26. Bookmarks (article) Finding Your Downloads (article)
  27. 14 Monitor extent to which information solves a problem and know when additional information is needed.
  28. Decision-Making Strategies (media) Problem Solving and Decision Making Strategies (article)
  29. 15 Synthesize relevant information from one or more sources.
  30. Putting Information Together (article)
  31. 16 Integrate new information into current knowledge and use it to support understanding, views, perspectives, or opinions.
  32. Deconstructing Media Messages (media) Deconstructing Media Messages (article)
  33. 17 Act on information to solve basic problems or answer a question.
  34. What is Critical Thinking (media) What is Critical Thinking (article)
  35. 18 Select appropriate format for sharing information, based on audience and purpose, and distribute to intended audience.
  36. Understanding Social Media (article) Sharing and Collaborating (article)
  37. 19 Evaluate the result of gaining/using the information. Was the question answered? Was the problem solved? Was a better decision made? Was a goal or objective met?
  38. How to Ask Better Questions (media) The Role of Reflection in Problem Solving (media)
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Career Search Skills

  1. 1 Identify tools for determining career aptitude (self-assessment, interest inventories, skill identification, and values awareness).
  2. A Career Planning Game Plan (article) Discover Your Career Needs (article) Assess Yourself (activity)
  3. 2 Identify features and timeline of a job search plan.
  4. Getting Organized (article) Job Search and Networking (article)
  5. 3 Identify resources that aid in finding a job (internet resources, social media websites, job listings, targeted employment, job fairs, networking clubs, etc.)
  6. Where to Find Jobs (article) Job Hunt with Social Media (article) Networking Basics (article) Find a Job Online (article)
  7. 4 Demonstrate the ability to use search and filter functions in job search sites.
  8. How to Search for Jobs with Indeed.com (media)
  9. 5 Distinguish between skills sets (job skills, transferable skills, self-management skills, and emotional intelligence).
  10. What Are You Good At? (article) 3 Steps to Identifying Transferrable Skills (article) Hard Skills vs. Soft Skills (article) Transferring Your Skills to a New Career (article)
  11. 6 Demonstrate understanding of the value of volunteering.
  12. Skills vs. Job Training (article) Gain Job Skills (article)
  13. 7 Identify steps to prepare for a career or job fair (posting resume, preparing introduction, reading schedule/calendar).
  14. Learn to Work a Career Fair (article)
  15. 8 Identify ways to research employers, labor markets, and salary ranges.
  16. Researching Employers (article) Explore Careers (article)
  17. 9 Identify elements of a strong portfolio including work samples and other supportive documents.
  18. Work Samples (article) Work Samples (article) Portfolios (article)
  19. 10 Identify elements of a cover letter and distinguish between weak and strong cover letters.
  20. How To Write A Cover Letter: 22 Professionals Comment (article) Cover Letters (article) Crafting Your Cover Letter (article)
  21. 11 Identify elements of a resume and best practices for writing one (including employment history, hard and soft skills, accomplishments, job search goals, gaps in employment, etc.)
  22. Resume Writing Tips (article) Resumes (article) Resume Writing (article)
  23. 12 Identify best practices for sending and following up with resumes.
  24. How to Email a Resume (article) How to Email a Resume (article)
  25. 13 Demonstrate understanding of hiring processes (including recruitment, screening, and selecting).
  26. Hiring Process Steps (article)
  27. 14 Identify the basic principles of direct employer contact (in-person, telephone, video calls, social media, and email).
  28. Contacting Employers (article) Cold Contact Cover Letter (article)
  29. 15 Identify key steps in preparing for an interview including identifying common interview questions; distinguish between strong and weak answers to interview questions; how to practice for an interview, giving answers for gaps in employment or previous incarceration.
  30. Job Interview (article) Interviewing for a Job with a Criminal Record (article) What to Do During an Interview (article) What to Prepare Before an Interview (article)
  31. 16 Distinguish between different types of interviews (such as screening, selection, informational, work sample, peer group, group, luncheon/coffee, stress, video conference, etc.).
  32. Types of Interviews (article) Types of Interviews (article)
  33. 17 Distinguish between legal and illegal job interview questions; appropriately respond to illegal questions in an interview.
  34. Illegal Questions (article) What Employers Can't Ask (article)
  35. 18 Identify key post-interview steps (contacting references, thank you notes, social media).
  36. Post-Interview (article) Following Up After an Interview (article)
  37. 19 Demonstrate understanding of proper etiquette throughout the job search process, including when you are not hired.
  38. Rejection (article) Job Search Etiquette (article)
  39. 20 Demonstrate understanding of negotiables: salary, schedule, benefits, professional development, training, and vacation time.
  40. Get the Job (article) Salary Negotiation (article) Negotiating a New Job Offer (article)
  41. 21 Distinguish between job types (temporary, seasonal, part-time, full-time, and unpaid internships)
  42. Internships (article) Part-Time, Temporary, and Seasonal Employees (article)
  43. 22 Identify best practices to be successful on the job (including meeting employer expectations, making arrangements so that responsibilities and problems outside of work do not interfere with the job, learning new skills, dressing professionally, showing appreciation, and accepting constructive criticism).
  44. Success on the Job (article) Increase your Job Success (article)
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Supporting K-12 Distance Learning

  1. 1 Understand models of remote instruction offered by schools (including synchronous and asynchronous distance learning, hybrid or blended learning) and strengths and challenges for each model.
  2. 2 Identify requirements for beginning distance learning successfully, including technology and technology support resources.
  3. 3 Log in and sign out of a distance learning platform.
  4. 4 Demonstrate internet skills essential for distance learning, including connecting a device to the internet, navigating to a website, closing and enabling pop-ups, and making use of common website interactions (e.g., play buttons, hyperlinks).
  5. 5 Understand the benefits and uses of parental control settings to create a safer online learning environment for children.
  6. 6 Identify the common features of distance learning platforms such as the dashboard, classes, calendar, and assignments.
  7. 7 Join a synchronous class meeting using a virtual meeting platform.
  8. 8 Mute, turn on/off video, chat, and change screen view in synchronous class meetings.
  9. 9 Understand basics of synchronous classroom etiquette.
  10. 10 Open an assignment in a learning platform and complete it using voice record, video, document upload, or other platform tools.
  11. 11 Organize links and passwords for quick access using browser favorites, password managers, or other tools.
  12. 12 Troubleshoot common technical issues encountered during virtual learning, including factors that may impact internet speed, audio and video issues.
  13. 13 Advocate for your K-12 student’s specific needs and/or ask for technical help by making use of virtual communication tools such as email or learning platform messaging.
  14. 14 Identify ways to provide support for K-12 students’ social emotional development while participating in distance learning.
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Your Digital Footprint

  1. 1 Define digital footprint.
  2. Digital Footprint (article) What is a Digital Footprint (media)
  3. 2 Understand why a digital footprint is important.
  4. Your Digital Footprint (media)
  5. 3 Understand the potential benefits of having a digital footprint.
  6. Your Digital Footprint Matters (article) What Do Your Digital Footprints Say About You? (media)
  7. 4 Understand the sources of a digital footprint (browsing, job search, shopping, social media).
  8. Digital Footprint (media)
  9. 5 Understand that actions online can have unintentional impacts to your digital footprint.
  10. Dynamics at Work in a World of Digital Footprints (article) Understanding Digital Citizenship (article)
  11. 6 Identify consequences of a digital footprint (permanent, real-life, employment-related).
  12. What is Your Digital Baggage (article)
  13. 7 Demonstrate how to manage an online identity responsibly.
  14. Manag a Digital Footprint (article) 5 Ways to Make a Positive Digital Footprint (media)
  15. 8 Demonstrate ability to manage privacy settings.
  16. Different Devices Make Different Digital Footprints (media) Manage Your Privacy Settings (article) Manage Your Privacy Settings (article)
  17. 9 Understand breaches of privacy and the dangers these represent.
  18. Digital Footprint Problems (article) Online Safety Basics (article)
  19. 10 Identify the different organizations interested in a digital footprint and what they might use it for (employers, retail, government).
  20. What is the Economic Bargain or Internet Users? (media) Hot on Your Trail (media) Your Digital Trail and How it Can Be Used Against You (article)
  21. 11 Define cookies and understand how these are used to track a digital footprint.
  22. Why Did We Start Leaving such Big Footprints (media) What You Need to Know about Internet Cookies (media)