This page includes a variety of publicly available learning resources that may support additional practice with Northstar standards. These resources were not created by Northstar. Since we now offer online learning modules and a comprehensive classroom curriculum, this list of external resources is not being actively maintained by our team.
We have developed 1:1 Digital Literacy Skills Volunteer Tutor Plans, resources to support volunteer tutors working with learners one-on-one. These resources guide tutors who are accessing external resources. The plans help tutors follow best practice in instruction while targeting specific digital literacy skills learners need to work on.
1 Distinguish between different types of devices (tablets, desktop and laptop computers)
2 Identify specific computer hardware (system unit, monitor, printer, keyboard, mouse or touchpad, ports, touchscreen)
3 Log on to and shut down a computer
4 Demonstrate knowledge of keys on keyboard (Enter, Shift, Control, Backspace, Delete, Arrow Keys, Tab, Caps Lock, Number Lock)
5 Identify types of mice: mouse and touchpad
6 Identify mouse pointer shapes and the functions they represent (spinning wheel (loading), iBeam (text), arrow (basic clicking), hand pointer (clickable links))
7 Demonstrate knowledge and appropriate use of mouse clicks (right-click, left-click, and double click)
8 Drag and drop
9 Utilize common controls for screen interaction (selecting check boxes, using drop-down menus, scrolling)
10 Access and control audio output features (volume, mute, speakers and headphones)
11 Identify icons on desktop
12 Demonstrate ability to trash and retrieve items using the trash or recycle bin
13 Demonstrate understanding that it is possible to customize a computer for increased accessibility (customizing a mouse for left-handed use and sensitivity, and changing screen resolution on a monitor)
14 Demonstrate understanding that software programs are upgraded periodically to fix bugs and increase utility, and that different versions may be installed on different computers
15 Identify mechanisms for storing files (flash drives, hard drives, cloud-based storage)
16 Identify whether or not a computer is connected to the internet
17 Identify and locate camera and mic on laptops, tablets
2 Tell the difference between a URL and an email address.
3 Register for a new email account, using a professional user name and a strong password.
4 Log into email.
5 Create and send an email, including recipient address, subject, and message.
6 Open and reply to an email.
7 Understand why and how to reply, reply all, and forward an email.
8 Add an attachment to an email.
9 Open and download an email attachment.
10 Manage email: Delete and retrieve messages, identify spam, and unsubscribe from unwanted mailing lists.
11 Understand basics of email etiquette (using salutations and closings, avoiding all caps, making use of the subject line, understanding when it's ok to forward messages, knowing who to cc or bcc, etc.).
12 Use caution when opening or replying to an email from an unfamiliar source, downloading attachments, following links, or giving out personal information.
13 Sign out of email, especially when using shared computers.
1 Identify different types of social media and their primary functions (especially Facebook, LinkedIn, Instagram, Twitter).
2 Create a new account on a social media network and log in.
3 Recognize social media interactions that may present a risk in order to make informed decisions (e.g., using a Facebook account to log in to third-party websites, identifying scams, sharing personal information)
4 Demonstrate knowledge of managing “friends” on Facebook: adding friends, accepting/declining “friend” requests, and the difference between that and “following” someone.
5 Understand and change privacy settings.
6 Demonstrate an understanding of the consequences of “liking” or commenting on something.
7 Share and delete content, including photos, videos, and links.
8 Identify information that is unwise to post and/or upload on a social media (too much personal sharing, inappropriate photos/comments).
9 Distinguish between public and private “spaces” on social media sites (e.g., Facebook messages vs. Facebook timeline).
10 Post, share, like, or comment on content.
11 Demonstrate knowledge of the permanence of anything posted on the internet.
1 Identify tools for determining career aptitude (self-assessment, interest inventories, skill identification, and values awareness).
2 Identify features and timeline of a job search plan.
3 Identify resources that aid in finding a job (internet resources, social media websites, job listings, targeted employment, job fairs, networking clubs, etc.)
4 Demonstrate the ability to use search and filter functions in job search sites.
5 Distinguish between skills sets (job skills, transferable skills, self-management skills, and emotional intelligence).
6 Demonstrate understanding of the value of volunteering.
7 Identify steps to prepare for a career or job fair (posting resume, preparing introduction, reading schedule/calendar).
8 Identify ways to research employers, labor markets, and salary ranges.
9 Identify elements of a strong portfolio including work samples and other supportive documents.
10 Identify elements of a cover letter and distinguish between weak and strong cover letters.
11 Identify elements of a resume and best practices for writing one (including employment history, hard and soft skills, accomplishments, job search goals, gaps in employment, etc.)
12 Identify best practices for sending and following up with resumes.
13 Demonstrate understanding of hiring processes (including recruitment, screening, and selecting).
14 Identify the basic principles of direct employer contact (in-person, telephone, video calls, social media, and email).
15 Identify key steps in preparing for an interview including identifying common interview questions; distinguish between strong and weak answers to interview questions; how to practice for an interview, giving answers for gaps in employment or previous incarceration.
16 Distinguish between different types of interviews (such as screening, selection, informational, work sample, peer group, group, luncheon/coffee, stress, video conference, etc.).
17 Distinguish between legal and illegal job interview questions; appropriately respond to illegal questions in an interview.
18 Identify key post-interview steps (contacting references, thank you notes, social media).
19 Demonstrate understanding of proper etiquette throughout the job search process, including when you are not hired.
20 Demonstrate understanding of negotiables: salary, schedule, benefits, professional development, training, and vacation time.
21 Distinguish between job types (temporary, seasonal, part-time, full-time, and unpaid internships)
22 Identify best practices to be successful on the job (including meeting employer expectations, making arrangements so that responsibilities and problems outside of work do not interfere with the job, learning new skills, dressing professionally, showing appreciation, and accepting constructive criticism).