Personally Identifiable Information. We may collect personally identifiable information such as your name and contact information when you provide it to us directly or to a representative of a Northstar Location, such as when you register and create an account to use the Application, enter into a Northstar Location Agreement, or contact us to request more information about the Application or Website. Information collected by us is voluntarily provided by you and may include information such as your name and email address for both Test Takers and Administrators. We may also collect phone numbers and physical mailing addresses from Administrators for the purpose of communications regarding the Northstar location’s account.
Non-Personal Information. Our Application and Website may also collect general information about your technology interface or preferences (such as the type of browser used or the files requested). Additionally, we may collect information regarding the websites you visit and other information. The information we may collect includes, but may not be limited to:
Our Application and Website may also use third party analytics vendors such as Google Analytics. Please click here for more information about how data is collected and processed in connection with the Google Analytics service: https://policies.google.com/privacy/partners. We and our third party vendors or partners use analytics data for a variety of purposes, such as to improve the design and content of our Application and Website and understand what users like to see.
Our Application and Website are not designed for or directed at children. Certain Northstar Locations may include schools, school districts, or other educational organizations (“Schools”) that may provide students with access to the Application. Any information or personal data relating to students (“Student Data”) collected through a School is subject to the control and direction of the School. Each School has the ability to review, correct, and delete any Student Data submitted to the Application through the School’s site.
We do not knowingly collect information directly from any person under the age of 13. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we have received or collected information from or about a child under the age of 13, please contact us at email@example.com.
We collect information about you in order to provide you with access to the Application and Website and information that is necessary for our Application and Website to work properly. We use personal information about our users for a variety of purposes related to the Application, including but not limited to:
We may provide user information to third-party service providers or vendors for purposes of, including without limitation, sending direct marketing emails on our behalf (you may unsubscribe at any time), sending non-promotional emails regarding your account, data tracking, and maintenance or development of our Application or Website, development of online products and services or customer service or new product development. We will not share your information with third parties to directly market their products to you. We may share information with any subsidiaries, licensees, suppliers, distributors, affiliates, assigns, successors, or other related entities and their respective owners. We may also share your personal information in connection with law enforcement requests or in response to other legal process to establish or exercise our legal rights or defend against legal claims or as otherwise required by law.
We use reasonable security measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration and destruction while it is under our control. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of any information transmitted through the Application or Website. Any transmission of personal information is at your own risk. You acknowledge and agree that we are not responsible for circumvention of any privacy setting or security measures contained within the Application or Website.
If you would like to update or correct personal information you have input to the Application, please go to your user profile. If you accessed the Application through a Northstar Location, the Northstar Location Administrator can also update, correct, or delete your information.
Additionally, you may send us an email at firstname.lastname@example.org to request access to, correct or delete any personal information that you have provided to us. In each such case, you must clearly identify the information that you wish to have changed or clearly indicate that you wish to have your personal information removed from our database. If you access the Application through a Northstar Location, we may direct your request to that Northstar Location’s Administrator. Note that despite any request for a change to or removal of your personal information, we may need to retain certain information for recordkeeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed or changed.
The Application and Services are intended for access and use by visitors located in the United States. LM and its servers and technology service providers supporting the Application and Website may be located in a jurisdiction that is not the same as yours. Information collected through the Application and Website may be processed, transmitted and stored in the United States. If you submit any personal information through the Application or Website (for example, if you provide your email to request materials) you understand that you are voluntarily consenting to the transmission of such information to a company in the United States and your information may be stored and processed in the United States. You acknowledge and consent to such collection, process, transmission and storage of your information in the United States.
Certain Canadian laws, including Canada’s Personal Information Protection and Electronic Documents Act ((S.C. 2000, c. 5) (“PIPEDA”), provide certain rights to Canadian residents including the right to request information from an organization about the existence, use or disclosure of such resident’s personal information, to request access to that information, and to challenge the accuracy and completeness of the information and have it amended as appropriate. If you are a Canadian resident and would like to make a request regarding your information that is under our control, please contact us through the information provided below.
We will attempt to respond to your request within a reasonable time. Such response will be at minimal or no cost to you.